The Gems Mining Pool Villas Pattaya

The facilities, food, staff, and attention to detail were incredible. The grounds were well kept and everyone we met was welcoming and friendly. The buffet breakfast was delicious with some variations each day. Christmas Day was lovely with a carving station with roast turkey, roast vegetables, Christmas pudding etc We stayed in the 3 bedroom Ruby suite with our family of five. The kids thought having their own ensuite in their bedroom was luxurious. The beds were incredibly comfortable and the pillows were next level amazing! The block out blinds were controlled with a remote and gave us the best nights sleep with no light coming in. Each day the housekeepers came. It was nice to return to a sparkling villa. They made up our beds, provided clean towels, and replenished our water. They also had a tub to place dirty dishes for them to remove in case you preferred to order room service. The room service was at no extra charge which was a bonus.

Positives -We stayed in the Topaz room and it was fantastic. -The room is HUGE, and the hot tub was great once we worked out how to use it (you have to fill it until it overflows before the jets will turn on!). -Food was very good. -Staff were very welcoming and helpful. Everybody smiles and says hello as they pass you. Negatives: -The pool music is a bit loud and unnecessary and doesn't really match the vibe of a 5-star hotel. -Massage prices at the spa are insane. 1200 to 3000 range is crazy considering you can get a local massage for a fraction of the cost and this meant we didn't use it even though we had looked forward to it.

Really impressive hotel, respectful staff who are always appear happy to assist. The hotel security at the front of the premises salute you when passing to show respect and do their jobs well. There are golf buggy drivers around the facility who will move you around the grounds at a request. The facilities are really good such as the gym and communal pools to name a couple. There is a nice attention to detail everywhere around the hotel, the hotel made my anniversary extra special upon arrival. The room was wow, clean spacious, nicely decorated and luxurious with the pool inside the room opposite the bed. The lighting inside the room is also well thought out and looks good during the evening to set a nice vibe. The bathroom was huge and very comfortable. Was really impressed overall with everything, nice breakfast in the mornings and a happy hour at one of the bars in the evening. One could easily stay here for a long period to relax and focus on oneself.

The whole experience was beyond our imagination, it was really superb for the price we paid. There were only us in the entire pool, the gym was great. Buffer breakfast was excellent too! The room was the best I've stayed ever. There were a jet bath spa, huge 2 beds, and even a sofa outside! It may be distant from central city, but we can go there with taci in 20 mins, so why not stay here and save some money for night activities?

Great breakfast! Big swimming pool, amazing design and room, loved the theme. I had a jacuzzi in my room! Great service as well to deliver breakfast to the room. Loved the bathrobes and golf cart service. And the onsen, sauna were absolutely amazing facilities!